The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
24-hour services
General
No smoking on site
Wi-Fi
Parking
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Golf course
Services
Housekeeping
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
59, Mount Ephraim,
Royal Tunbridge Wells,
United Kingdom,
TN4 8BE,
Kent
Map view
street view
59, Mount Ephraim,
Royal Tunbridge Wells,
United Kingdom,
TN4 8BE,
Kent
City landmarks
Park
Dunloran Park Fountain
1.9
km
Park
Calverley Grounds
970 m
Church
Church of King Charles the Martyr
1.4
km
Gallery
Fairfax Gallery
920 m
Shopping Area
Royal Victoria Place
830 m
Park
Grosvenor & Hilbert Park
1.6
km
4 The Pantiles
The Chalybeate Spring
1.5
km
Church
Church Of St John
670 m
Church
Christ Church
690 m
Theatre
Assembly Hall Theatre
750 m
Store
'The Forum' Live Music Venue
820 m
Gallery
Tunbridge Wells Museum and Art Gallery
700 m
Parish Church of St Barnabas
860 m
Church
Church Of St James
1.0
km
St Augustine's Catholic Church
620 m
Blue Moon Gallery
620 m
Glazy Daisy
620 m
Gallery
Artique Gallery
690 m
Wellington Rocks
730 m
Redleaf Gallery
700 m
West Station
The Spa Valley Railway
2.1
km
Monarch Amusements
820 m
St Peter's Church
1.2
km
Church
St. Barnabas Church
850 m
50 The Upper Pantiles
Beumee Contemporary Fine Art
940 m
Gallery
Tunbridge Wells Art Gallery
920 m
Gallery
T.Wells Gallery
1.4
km
Nearby
Museum
Tunbridge Wells Museum & Art Gallery
520 m
Theatre
Trinity Theatre
540 m
Unknown Soldier
560 m
Restaurants
The Opera House
440 m
88 Mount Pleasant Road
Subway
390 m
Unit 9 Royal Victoria Place The Food Court Unit Fck9
Fourteen Arrows Coffee Lounge
410 m
69 Grosvenor Road
Calverley Grounds Cafe
340 m
Mount Pleasant Road
Kfc
580 m
Unit 15 Royal Victoria Place Unit 15 Food Court
Rustic Cafe
750 m
13 Crescent Road
Pleasant Cafe
390 m
7 Mount Pleasant Road Tunbridge Wells
Tops Pizza
790 m
29 Camden Road
The Salad House
650 m
16 Camden Road
Eat la
690 m
96 Calverley Road
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.5
Location
8.3
Service
7.0
Dining
6.7
Guest reviews
7.2/10
based on 6 reviews
8.6
8.6/10 based on 2074 reviews
Jane
United Kingdom,
April
2024
7.4/10
I stayed at the hotel for three nights for a family funeral. The location was excellent, within easy walking distance of the Pantiles and a great choice of shops, bars, and restaurants. The rooms were cold initially, but once we managed to get the radiators working, they were comfortable. The dining options were a bit limited for vegetarians, but the complimentary breakfast had a vast choice to suit all ages and dietary needs.
Rooms
7.0
The rooms were cold initially before we managed to get the radiators to work, but they were only a short distance from the function room.
Service
6.0
The staff were friendly but not very efficient, as we had to wait 10 minutes for them to attend the desk during check-out. However, they were helpful when we needed to change rooms.
Location
9.0
The location was fantastic, just a 5-minute walk to the town center and a short stroll to Tunbridge Wells Commons bench.
Dining
7.0
The breakfast had a vast choice to suit all ages and dietary needs, but there were limited options for vegetarians.
Facilities
8.0
The facilities were excellent and very clean.
Jeff
United States,
March
2024
6.8/10
My stay at the hotel was a mix of positives and negatives. The room had some charming elements with lovely bathrobes and cosmetics, but it was a bit noisy and overlooked the car park. The service was fantastic, with attentive staff and quick responses to requests. The location was ideal for my needs, although some areas like the bar were closed. The dining experience was a letdown with poor quality food offered. Overall, there were some good aspects, but also some room for improvement.
Rooms
7.0
The room had some nice touches like bathrobes and lovely cosmetics, but it was a bit noisy and overlooked the car park.
Service
9.0
The service was fantastic with very accommodating and friendly staff.
Location
8.0
The location was perfect for my needs, but some areas like the bar were closed.
Dining
5.0
The dining experience was a disappointment with inedible bacon and greasy scrambled egg.
Facilities
6.0
The facilities were mediocre overall.
Simon
United Kingdom,
October
2023
7.6/10
I was pleasantly surprised by this hotel. The rooms were spacious and clean, with lovely decor and a large en-suite. The location was excellent and the service, though trying hard, still needs a bit of improvement. The dining experience was good overall, and the facilities were enjoyable.
Rooms
8.0
The rooms were spacious, clean, and nicely decorated, enhancing our enjoyment of the stay.
Service
7.0
The staff was friendly and accommodating, though some improvements in training could elevate the service.
Location
9.0
The location was excellent, near the town center with a relaxing atmosphere.
Dining
7.0
The dining experience was good overall, with a good choice and well-prepared dishes.
Facilities
7.0
The facilities were satisfactory, providing what was needed for a comfortable stay.
Ben
United Kingdom,
September
2023
8.2/10
The hotel offers amazing little touches that make the stay very special. The rooms are spacious, clean, and warm, featuring a great bathroom with a lovely deep roll-top bath and large shower cubicle, although it may feel a bit old. The service is excellent, with a warm welcome at registration and during breakfast time. The location is key for a luxurious experience overlooking the town center, accessible within a few minutes on foot. Dining options may not be the best, with limited choices at times. Overall, a comfortable and clean stay with friendly service and a great location.
Rooms
8.0
The rooms are spacious, clean, and warm, with excellent bathroom amenities.
Service
9.0
The staff is most welcoming and provides excellent service throughout the stay.
Location
10.0
The hotel's location is key for a luxurious experience overlooking the town center, easily accessible on foot within minutes.
Dining
7.0
The dining experience may lack variety at times, but the excellent dinner options make up for it.
Facilities
7.0
The hotel offers traditional meals and a warm welcome drink, although room service and on-site restaurant/bar are skipped.
Jesse
United States,
June
2023
6.0/10
My stay at the hotel was a mixed experience. The rooms were comfortable and had a great look, but it was too hot near the kitchen extractor. The breakfast was fantastic, creating a pleasant environment. Unfortunately, the service was forgetful and not consistent, while the location had its charms but needed some cleaning up.
Rooms
7.0
The room size was good, and the bed was extremely comfortable.
Service
5.0
Although some staff members were friendly, the service overall was forgetful and inconsistent.
Location
5.0
The hotel is situated high up over Tunbridge Wells, offering a lovely view, yet it needs to be cleaner.
Dining
8.0
The dining experience was amazing, especially the yogurt with granola and berries.
Facilities
6.0
The hotel had good facilities, but there were some issues with the service.
Alan
United States,
April
2023
7.8/10
My stay at the hotel was absolutely delightful! The rooms were clean and bright, making them exceptionally comfortable and inviting. While the space was somewhat tight, it had all the facilities I needed. The neat and well-furnished bathroom added to the overall pleasant experience. The staff was very helpful with local details and other useful information, although they seemed a bit overwhelmed at check-in. The location was just outside the hustle and bustle of the center, providing a lovely and comfortable stay with a welcoming fire as a charming feature. The dining experience was good, with fresh and delicious meals, although the service was a bit slow due to a large number of guests from a previous function. Overall, my time at the hotel was enjoyable and memorable.
Rooms
8.0
The rooms were clean, comfortable, and well-furnished. The bathroom was neat and tidy.
Service
7.0
The staff was very helpful with local details and information, although check-in could have been smoother.
Location
9.0
The location was just outside the hustle and bustle of the center, offering a lovely and comfortable atmosphere with a welcoming fire.
Dining
7.0
The dining experience was good overall, with delicious meals, but the service was slow at times due to high guest traffic.
Facilities
8.0
The facilities were convenient and well-maintained, adding to a pleasant stay.
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